Putnam Plumbing
This report reviews public evidence collected on September 17, 2026, with the Better Business Bureau profile rechecked on September 18. Putnam Plumbing holds an active Utah contractor licence with no disciplinary actions on the state file. BBB currently displays an A+ rating and does not accredit the business.
The strongest public evidence is the state licence file: Utah DOPL lists contractor licence 1294326-5501 as active through November 30, 2027, with no disciplinary actions recorded. BBB currently displays an A+ rating and does not accredit the business; that third-party rating does not replace the state record or independent project evidence.
Business overview
Putnam Plumbing, Inc. operates from 3292 East Deseret Drive, Suite B3, St. George, Utah 84790, reachable at (435) 674-2924. That address and phone number appear consistently on the company's own website, its Better Business Bureau file, and its Yelp listing. The company's website is putnamplumbingsouthernutah.com, which is also the website BBB records for the business.
BBB records the business start date as January 1, 1983, giving an operating history of 43 years as of this report. Independent directory profiles describe the company as founded in 1983 by Jeff and Christine Putnam. The company's own website claims service "for over 30 years" — a claim that is consistent with, and more conservative than, the 1983 date those third-party records carry.
Review platform summary
Google Business Profile — 4.7 across 135 reviews. This is the deepest review record the business has on any single platform and the main reason its review footprint scores at all.
Yelp — 3.9 across 11 reviews. A materially smaller sample at a lower average. Eleven reviews is too few to read as a stable rating, and the gap against Google should not be interpreted as a trend.
Facebook — page present, no figure carried. A recommendation percentage for this business circulates in secondary sources. It could not be confirmed against the public page on the report date, so no Facebook statistic is scored or published here.
One consistency note worth recording: a Birdeye aggregate page for this business displays 141 reviews, which does not match Google's 135. The two figures are not in conflict — Birdeye pools multiple sources, while 135 is the Google count alone. A review total is only meaningful with its platform named, and the difference between these two numbers is scope, not a discrepancy in the underlying record.
Licence and disciplinary record
The Utah Division of Professional Licensing lists PUTNAM PLUMBING, INC. of St. George under contractor licence number 1294326-5501. The licence status is Active, originally issued October 31, 2001, and carries an expiration date of November 30, 2027. DOPL records no disciplinary actions within the period established by Utah Code 63G-4-106 and 107, and no docket or citation numbers.
The licence carries one classification: P200 — General Plumbing Qualifier, with Kelby Dale Adams recorded as the associated qualifier since March 20, 2017.
What this establishes: the company holds a current Utah contractor licence with a qualified general plumbing professional attached to it, and the state records no disciplinary action against that licence. What it does not establish: the quality of workmanship on any particular job. A clean licence file is a floor, not a review.
A permit-data aggregator carries the same licence number but shows an expiration several years out of date and labels its own licence data "not verified." Where that aggregator and the state file disagree, this report follows the state file.
Business transparency
Two public records disagree about who runs this company. BBB lists the principal as "Mr. Jeff Putnam, Owner." DOPL records Kelby Dale Adams as the P200 qualifier associated with the licence since March 20, 2017. Secondary directory profiles describe a June 2016 sale of the business by Jeff and Christine Putnam to Kelby and Sonrisa Adams, and the state's qualifier association date is consistent with a change of control in that window.
A licence qualifier is not necessarily an owner, so these records are not strictly contradictory. They may describe different roles, or one record may be stale; the public files reviewed here do not resolve that question. The difference is recorded because a reader checking ownership will get two answers depending which file they open, and only the state file supplies a dated qualifier association.
The website's "family owned and operated" description survives either reading: both the founding owners and the current owners are families. The phrase does not, on its own, indicate unbroken ownership by the same family since 1983, and this report does not treat it as evidence of that.
Local presence signals
Name, address and phone are consistent across the company website, the BBB file and Yelp: 3292 E Deseret Dr Ste B3, St. George, UT 84790, (435) 674-2924. DOPL independently places the licensee in St. George, 84790. That is four sources agreeing on the core identity, including one state record.
BBB's file also carries a second location at 732 Chad Ranch Road in Veyo, Utah. A second location on a contractor file is not evidence that the St. George address is wrong. It is noted because a reader comparing listings will encounter both and should not mistake the second address for an identity conflict.
Third-party accountability
BBB does not accredit this business and currently displays an A+ rating. The profile identifies Putnam Plumbing, lists the St. George address and phone used elsewhere, links the same company website, and records a 1983 business start date.
The BBB rating changed during this report's review window, so older letter-grade and complaint-summary language has been removed rather than presented as current. The linked profile is the checkable source for the rating carried here.
Project evidence
No public project file reviewed here independently verifies the outcome of a particular job. A permit aggregator attributes two sample projects to this company — gas-line and gas-meter work in Ivins and Veyo — but the same profile carries out-of-date licence data and marks it unverified, so its permit attributions are not treated as evidence in this report.
The company's website lists residential and commercial plumbing, water heaters, drain and sewer cleaning, water softeners, septic system repairs, water line work and remodel plumbing. A service list is a claim about scope, not documentation of completed work, and is scored here as neither.
Claim accuracy and open questions
- "Licensed" — Confirmed. Checked against Utah DOPL: contractor licence 1294326-5501, active through November 30, 2027, no disciplinary actions.
- "Over 30 years" — Supported. BBB records a 1983 start date, which makes the actual operating history longer than the website claims.
- "Family owned and operated" — Supported, with a caveat. Accurate as written, but not evidence of unchanged ownership since founding; the state's plumbing qualifier has been associated since 2017.
- "Certified and background-checked" plumbers — Not confirmed. Checked against DOPL and BBB. No public record documents the company's background-check practices. No contradicting evidence was found.
- Facebook recommendation statistics — Not confirmed. No figure could be verified on the report date, so none is published here.
Overall trust summary
Putnam Plumbing carries a Moderate Proof label. Its identity, address, phone and state licensure are documented and mutually consistent, and the state file records no disciplinary action against a licence held since 2001.
What holds the label below Strong Proof is the shape of the evidence, not an adverse finding. This site's standard for strong review visibility is 50 or more reviews on at least two platforms; Putnam Plumbing meets that on Google alone, with 11 on Yelp and no verifiable Facebook figure. BBB's current A+ rating is a positive third-party signal, but a letter grade does not supply the missing second deep review source or independently verified project outcomes.
This label reflects what public sources establish on the report date. It does not certify workmanship, endorse the company, or predict any customer's outcome. It can move in either direction as the public record changes.
Sources checked
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